0.10 $

per ticket

  • No setup, monthly or hidden fee
  • Pay only for what you use
  • Real-time reporting
Try FREE

Are volume discounts
available?

We offer customised pricing. If you have more than 10 000 tickets per month, please just get in touch.

Is Jatana GDPR compliant?

Yes! As soon as we get access to your data, we anonymise it and delete all the personal information we don’t need to train a custom AI engine.

Is it 0,10$ per ticket or macro applied ?

Per ticket. Jatana works all the time to provide you with the most relevant answers and provide you with the most advanced analytics.

Features

Suggested
ticket reply

Jatana suggest the best answer to every incoming customer support request

Automatic
ticket reply

Jatana replies to your customers without agent intervention

Automatic
ticket tagging

Jatana understands the content 
of each ticket and categorize 
it accordingly

Automatic
tickets triage

Jatana learns your habits and is able to route tickets to the right agent

100%
GDPR compliant

Jatana is built with General Data Protection Regulation compliance 
at its core

Integrated
analytics dashboard

Jatana understands the content of each ticket and categorizes it accordingly

Improves
over time

Jatana learns from your data and its accuracy increases every day

Support
any language

Jatana understands your customers no matter what language they use

Detailed
performance reporting

Jatana allows you to download analytics data and build custom reports

Convolutional
neural networks

Jatana is built using the latest findings in Deep Learning Technology.

Connect
any platform

Jatana suggests the best answer to every incoming customer support request

Fully customized

setup

Jatana is fully customizable
to match your current customer service needs