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A blog to help you deliver better customer support using AI
The Jatana team just came back from Relate 2018, the Zendesk flagship event where customer support experts and innovators meet to share knowledge, experiences and failures around themes like..
Quick responses to customer's inquiries are always quite useful in achieving hundred percent customer's satisfaction, in fact, they appreciate it. Consequently, they tend to become such a..
The understanding of the two concepts of customer service which are Business-to-Business (B2B) and Business-to-Consumer (B2C) is useful in comparing the relative differences between the two..
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