Leading brands using Jatana
Jatana suggests the best answer to every support request so that your agents don’t have to write one manually every time
Set a confidence threshold and Jatana will reply to every support request without the need for a support agent to intervene
Deliver immediate gratification to your loyal customers waiting for answers and pave the way for an increase in future sales
Jatana integrates directly into the most popular customer service and CRM systems like: Zendesk, Salesforce, Oracle, Microsoft Dynamics, Hubspot, Intercom, Freshdesk, Drift and many others. You can even integrate Jatana in your proprietary systems by connecting directly to the engine via API
We create an AI engine specifically for you and we train it on your historic data. This way, Jatana can reach the highest level of accuracy and performance that is required to automate the tickets that are specific to your business.
Even before an agent opens a ticket for the first time Jatana has alredy applied relevant tags and generated an appropriate reply for the problem at hand.
Jatana continuously learns from agents behavior and in almost no time it will be able to reply to tickets in full autonomy.