The first step is an analysis of your current setup, data and objectives.
We will then train an AI engine tailored to your use case.
Enjoy a 30-50% improvement in your support operations and delight your customers.
Thanks to Jatana, agents have unlocked time to create campaigns and offer personalized support to our main customers.
After only 3 months, the AI was able to cover more than 50% of the incoming queries. If you are using Zendesk Support, Jatana is a game changer!
With Jatana in place it's much easier to train up other employees to help with simple support tasks. That makes it easier and more efficient to handle peaks in support.
We are now able to use more time of what matters the most: providing tailored and customized support at scale.
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Our global team with offices in Europe, Asia and America
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